Senior Product Manager – SLA & Service Reliability

APEX Fintech Solutions UK is seeking an experienced Senior Product Manager to oversee service level agreement management across technology products. This role involves defining SLAs, coordinating with cross-functional teams, and ensuring reliable service performance. You will collaborate with Engineering, Support, and Operations to deliver measurable service delivery and customer satisfaction.

The ideal candidate has over 5 years of product management experience in agile environments, with proficiency in tools like Jira and SQL. A robust benefits package, including health insurance and a focus on work-life balance, is offered.