Senior Surveyor

The Role: As the Senior Property Surveyor, you will lead the investigation and resolution of non‑routine repairs, including damp and mould, structural issues and specialist works. You will manage and support a team of surveyors, ensuring accurate diagnosis, strong performance and consistent service delivery across the team. Working closely with internal stakeholders, you will play a central role in ensuring homes are safe, compliant and well‑maintained, while contributing to continuous service improvement and a positive resident experience. Key Responsibilities: * Act as the technical lead within the team, supporting surveyors in diagnosing and resolving complex building defects. * Manage a small team alongside your own caseload, covering repairs, damp & mould, insurance works and specialist issues. * Lead on diagnosing building faults using knowledge of building pathology, HHSRS and damp and mould. * Ensure Category 1 & 2 hazards are accurately identified and managed appropriately. * Provide technical guidance, post‑inspection support and quality assurance across all works. * Ensure systems, records and compliance requirements are maintained and up to date. * Support delivery of ad‑hoc planned works and contribute to service improvements. * Review home improvement requests to protect housing stock and ensure compliance. * Work collaboratively across teams to enhance service delivery and resident satisfaction. What We’re Looking For: * Proven experience managing a team and handling complex repairs and maintenance issues. * Strong technical knowledge of housing construction, diagnostics and building pathology. * In‑depth understanding of damp and mould and the application of HHSRS. * Experience working with NHF Schedule of Rates. * Excellent communication skills with the ability to explain technical issues clearly to residents. * Strong problem‑solving approach with a focus on delivering right‑first‑time outcomes. * Ability to work collaboratively with both technical and non‑technical stakeholders. * Proactive mindset with a commitment to quality, compliance and continuous improvement. Working Arrangements: * Hybrid working with a blend of office, site and home working. * Regular presence in the office and on site required