About the role
Qualified Accountant – Client-Facing Practice Role Location: South East London (East Croydon – monthly office visit once established)
Salary: £60,000 + Company Car + Expenses + Benefits
Type: Full-time, Permanent
Working style: Hybrid (field-based, client visits, home working when not in meetings)
About the Role We are currently working with a long-established and fast-growing accountancy practice supporting over 3,500 small and medium-sized businesses across the UK.
This is a unique opportunity for a Qualified Accountant who enjoys the client-facing side of accountancy and is confident discussing financial information directly with business owners.
Rather than preparing accounts, this role focuses on reviewing draft accounts prepared by a central back office team and discussing them with clients in a clear, approachable, and practical way.
You will be the key point of contact for clients, helping them understand their accounts and providing reassurance, clarity, and continuity year on year.
Key Responsibilities
Meeting small business clients to discuss draft year-end accounts
Delivering client meetings in person (at client premises), via Zoom, or telephone
Acting as the main point of contact for allocated clients throughout the year
Communicating amendments and queries between UK clients and overseas technical teams
Ensuring clients feel confident, informed, and supported in their financial position
Working to scheduled diaries organised by the internal team
Providing daily reporting updates as required About the Clients You will be working with a broad portfolio of small and independent businesses, including:
Retail shops
Restaurants and cafés
Hairdressers and salons
Pharmacies and newsagents
Contractors and wholesalers About You We are looking for a Qualified Accountant (ACA / ACCA / ICAS or equivalent) with at least 10 years’ post-qualified experience.
The most successful individuals in this role typically have:
Strong ability to communicate complex financial information in a simple, reassuring way
Confidence working directly with business owners in a client-facing capacity
A personable, grounded approach – able to build trust quickly
A background in small to medium practice environments
The ability to balance professionalism with approachability depending on the client situation This role is not suited to those who prefer to remain purely technical or behind the scenes – it requires someone who is comfortable being the face of the accounts and engaging directly with clients.
Key Requirements
ACA / ACCA / ICAS qualified (or equivalent)
Minimum 10 years post-qualified experience
Full UK driving licence
Working knowledge of Income Tax, Corporation Tax, VAT, Payroll, NI and CGT
Comfortable meeting clients regularly across different locations Working Model & Support
Client meetings fully scheduled for you
Draft accounts prepared by central technical team
Company car provided
Laptop, mobile, printer and full business support provided
Hybrid working when not on client visits
Monthly visit to East Croydon office once established Why This Role? This is a long-term opportunity within a growing and established practice that places strong emphasis on client relationships and service quality. You will be joining a structured but people-focused environment where no two days are the same
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