Service Manager

Service Manager 📌 Leeds 💰 £50,000 Basic Salary | £70,000 OTE 📄 Full-Time | Permanent Looking for your next opportunity to lead a successful aftersales team? Our client is seeking an experienced Service Manager to oversee a busy service department in Leeds. This is an excellent opportunity for a motivated leader with a strong background in automotive aftersales who is passionate about delivering outstanding customer service, driving workshop performance, and developing a high-performing team. 🚘 The Role As Service Manager, you'll take overall responsibility for the day-to-day running of the service department, ensuring exceptional customer satisfaction, maximising workshop efficiency, and delivering strong financial results. 📝 Key Responsibilities Manage the daily operation of the service department and workshop Lead, coach, and develop Service Advisors, Workshop Controllers, and Technicians Drive workshop productivity, efficiency, and profitability Deliver exceptional customer service and maintain high customer satisfaction levels Monitor departmental performance and achieve key business objectives Ensure all work is completed to manufacturer standards Maintain compliance with Health & Safety policies and operational procedures Support continuous improvement across the aftersales department🧰 What We're Looking For Previous experience as a Service Manager within the automotive industry Proven ability to lead and motivate a successful aftersales team Strong commercial awareness with a focus on performance and profitability Excellent communication and organisational skills Customer-focused with a proactive approach to problem-solving Experience managing workshop performance and departmental KPIs Full UK Driving Licence✨ Benefits Performance-related bonus Ongoing manufacturer training and professional development Genuine career progression opportunities 25 days annual leave plus bank holidays, increasing with length of service Pension scheme Enhanced maternity and paternity benefits Employee discounts and retail rewards platform Vehicle purchase and servicing discounts Share incentive scheme Supportive and professional working environmentIf you're an experienced Service Manager ready to take the next step in your automotive career, we'd love to hear from you. Apply today