Customer Service Advisor Neasdon

Role: Customer Service Advisor Location: Neasden £27,000 basic salary + £1,000 annual bonus 40 hours per week - Monday to Friday shifts between 8am and 6pm Weekend work required on a rota basis • Saturday: 10am to 5pm • Sunday: 10am to 4pm We are currently recruiting for a Customer Sales Advisor to join a busy and customer focused operation in Neasden. This is a fantastic opportunity for someone with strong customer service and sales skills who enjoys working in a fast paced environment. The successful candidate will play a key role in delivering excellent customer service while supporting the day to day running of the site. Key Responsibilities • Handling customer enquiries both face to face and over the phone • Advising customers on available services and identifying suitable solutions • Maximising sales opportunities and supporting store targets • Completing administration accurately and in line with company procedures • Maintaining high standards of cleanliness and presentation across the site • Carrying out lone working duties when required • Acting as a key holder in the absence of management • Assisting with store rounds and general housekeeping duties • Supporting with forklift duties where required • Assisting with debt management and payment collection • Providing an excellent level of customer service at all times What We Are Looking For • Previous experience in customer service or sales • Strong communication and listening skills • Confident speaking with customers face to face and over the phone • Organised with good attention to detail • Comfortable working independently and as part of a small team • Positive and proactive approach to work • Ability to work towards targets and deadlines This is a great opportunity to join a stable and growing business offering long term progression and a supportive working environment