Operations Manager

Freight Operations Manager in Manchester!  Location: Tameside, Manchester Salary:Dependent on Experience Hours: 35 Hours Per Week (Flexible working hours)  Bonus: Company performance  Join a Freight Forwarding Business Where People Stay Are you an experienced Freight Forwarding Supervisor looking for the next step in your career? Or an established Operations Manager seeking a genuinely supportive, settled, and rewarding environment? As an Operations Manager, you will be responsible for the day-to-day management of a team of six operations professionals, ensuring the smooth running of international air and ocean freight movements while maintaining exceptional customer service standards. Key Responsibilities: Manage and support a team of 3 freight forwarding operations staff Oversee day-to-day Air Freight and Ocean Freight operations Ensure all shipments are handled efficiently, compliantly, and profitably Monitor service levels and maintain excellent customer relationships Coach, mentor, and develop team members Support process improvements and operational best practice Liaise with carriers, overseas agents, customers, and suppliers About You We are open to speaking with experienced Operations Managers as well as ambitious Freight Forwarding Supervisors who are ready to take the next step into management. You'll ideally have: Previous experience within Freight Forwarding operations Strong knowledge of Air Freight and Ocean Freight processes Leadership or supervisory experience Excellent communication and people management skills A customer-focused approach Strong organisational and problem-solving abilities A positive attitude and desire to contribute to a successful team culture What's On Offer? Competitive salary dependent on experience 35-hour working week Excellent office environment and working culture Supportive, friendly, and highly experienced team Stable business with excellent staff retention Genuine career development opportunities Great benefits package A role where your contribution is recognised and valued Why Apply? This is more than just another management role. It's an opportunity to join a business where people enjoy what they do, support each other, and build long-term careers. If you're looking for a settled, rewarding position within a fantastic team environment and have the freight forwarding experience to make an impact, we'd love to hear from you. Apply now and take the next step in your freight forwarding career