About the role
Maintenance Supervisor – West End, London – FM Service Provider – £55,000 per annum
CBW is currently recruiting an Engineering Supervisor to join a flagship estate in London's West End. Working for a leading Facilities Management provider, you will oversee a team of 8 engineers across a prestigious mixed-use portfolio, ensuring the highest standards of service delivery, compliance, and client satisfaction. This is a predominantly supervisory role, with responsibility for managing day-to-day operations, coordinating maintenance activities, and acting as a key point of contact for the client. Working closely with the Contract Management team, you will drive performance across the site, support the engineering team, and ensure all works are delivered safely and efficiently.
Key Duties & Responsibilities
Supervise and support a team of 5 engineers on site
Manage agreed KPIs and SLAs across the contract
Act as the main point of contact for client interactions and meetings
Coordinate daily engineering activities and resource allocation
Ensure Planned Preventative Maintenance (PPM) and reactive works are completed efficiently
Arrange and oversee specialist subcontractors
Manage reports, site logbooks and compliance documentation
Ensure all statutory compliance requirements are met and maintained
Conduct site audits and ensure documentation is current and audit-ready
Work closely with the Contract Manager to drive service delivery and continuous improvement
Provide technical support and guidance to the engineering team when required
Assist with emergency situations and critical incidents when necessaryHours
Monday to Friday
08:00am – 17:00pm
Overtime available
Call out rota 1 in 9Requirements
Electrical or Mechanical qualification (NVQ/City & Guilds Level 2/3 or equivalent)
Previous experience in a Supervisory or Lead Engineer position
Strong commercial building maintenance background
Experience managing engineers and subcontractors
Excellent client-facing and stakeholder management skills
Strong understanding of compliance and statutory requirements
Professional, organised and capable of leading by examplePlease send your CV to Katie at CBW Staffing Solutions for more information
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