Infrastructure Engineer

Infrastructure Engineer (MV/SC Clearance) Onside: 2x per week (flexible) Location: Bridgend, South Wales Clearance: MV/SC Salary: £47,000 Overview Our client are seeking an experienced Infrastructure Engineer to support, maintain, and develop their critical network infrastructure.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

This role is essential in ensuring a secure, resilient, and high-performing technical environment that supports emergency operations 24/7.

The successful candidate will play a key role in delivering and maintaining converged network solutions, supporting operational services, and contributing to infrastructure improvement projects across the organisation.

________________________________________ Key Responsibilities Infrastructure & Technical Support
* Develop, implement, and maintain secure and resilient network infrastructure solutions.
* Provide expert technical support on complex or escalated infrastructure issues.
* Support day-to-day operational activities and project-based technical delivery.
* Ensure systems and equipment remain fit for purpose, secure, and effectively utilised.
* Maintain awareness of emerging technologies and recommend improvements where appropriate.

Service Improvement & Delivery
* Contribute to the continuous improvement of infrastructure services and operational processes.
* Support the development of standardised technical methodologies and best practices.
* Assist in planning, organising, and deploying technical resources effectively.
* Contribute to departmental plans, service delivery objectives, and business improvement initiatives.

Stakeholder Management
* Build effective working relationships with internal and external stakeholders.
* Present technical information and recommendations clearly to senior managers and Chief Officers.
* Deliver a high standard of customer service while maintaining professionalism and confidentiality.

Governance, Risk & Compliance
* Ensure compliance with policies, legislation, and security standards, including data protection and organisational requirements.
* Identify and manage technical risks and support issue resolution activities.
* Support Health & Safety obligations and contribute to a safe working environment.

Project Support
* Assist in the delivery of infrastructure and technical projects, including resource planning and implementation activities.
* Contribute to the successful delivery of operational and strategic technology initiatives.

________________________________________ Essential Skills & Experience
* Experience supporting and maintaining enterprise network infrastructure environments.
* Strong understanding of networking technologies and infrastructure support principles.
* Ability to troubleshoot and resolve complex technical issues.
* Excellent communication and stakeholder engagement skills.
* Ability to work effectively within operational and project-driven environments.

________________________________________ Qualifications Essential
* Relevant degree or significant ICT-related qualification.
* Cisco CCNA certification (or equivalent experience in networking technologies).

Desirable
* ITIL Foundation certification.
* Vendor certifications from leading technology providers.
* IOSH, NEBOSH, or equivalent Health & Safety experience. xwzovoh

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.