Personal Injury Handler

We’re looking for a candidate with experience in handling TP & Injury claims who is keen to develop their skills and knowledge to join our expanding PI claims team. You’ll be an effective communicator and will take a flexible and proactive approach to the changing needs of the business. Most important is your attitude and work ethic – we’re looking for people who can contribute something and have a desire to grow with us. Key Accountabilities * Comfortable validating, investigating, and negotiating third party personal injury claims. * A sound understanding of the industry, including MOJ processes, the pre-action protocol and litigation procedures * Strong Organisational skills and the ability to manage and prioritise your own caseload. * The ability to work to monthly targets, both for your team and at an individual level. * A sound understanding of the industry, including MOJ processes, the pre-action protocol and litigation procedures * Commercially astute, and able to assess claims based on economics and with the best interests of the business in mind. * Experience working within agreed authority levels which have involved settlement delivery options available. * Strong negotiation skills and able to challenge where appropriate * Comfortable making quick and accurate decisions on liability, quantum and indemnity. * The ability to spot and deal with potentially spurious claims. * A team player who is happy to work with limited direct supervision. * A good understanding of industry procedures, products and services including rehabilitation, how these are delivered and be able to select appropriate solutions. * Proven ability to build relationships with both internal and external stakeholders. * Excellent call handling skills and customer service abilities * A confident verbal and written communicator. Benefits What do we offer? As well as a competitive salary and benefits package, we offer access to a range of training and development opportunities and are committed to continuous improvement. In addition, we’re a stone’s throw from the train station (which is on the main London line between Norwich and Ipswich). There’s an excellent coffee shop nearby, a gym next door. Moreover, there exists an opportunity to join us at a key point in our journey, and to play a defining part in building & developing our business. We’re incredibly excited about the future and hope that you will be too