Director of Product (Permanent)

UK Head of Clinical Product – GLP-1 / Digital Healthcare Up to £150,000 + Equity & Benefits Blackburn / Hybrid Full-Time | Permanent Our client is one of Europe’s fastest-growing digital healthcare scale-ups, operating at the forefront of AI-enabled consumer healthcare and telemedicine. This is a senior leadership appointment sitting at the intersection of clinical governance, operational excellence, workforce planning, and digital healthcare delivery. Working closely with the Superintendent Pharmacist, Product, Operations, and Executive teams, the successful candidate will play a key role in building scalable, compliant, and patient-centric telemedicine operations. This position would suit an individual who combines strong clinical credibility with a commercial and operational mindset and is excited by the pace and ambition of a high-growth environment. Lead and support a large remote clinical workforce, including prescribing pharmacists and clinicians Oversee workforce planning, rota management, and clinical capacity forecasting Ensure prescribing workflows operate efficiently while maintaining service levels and clinical quality standards Monitor clinician performance, productivity, and prescribing KPIs Clinical Protocol Development Translate clinical protocols into streamlined digital workflows and patient journeys Governance & Training Lead onboarding and training initiatives for new clinicians Support audits, inspections, and compliance activities alongside the Superintendent Pharmacist Ensure all clinical operations align with regulatory and patient safety standards Help create a seamless, scalable prescribing experience Balance patient safety, regulatory compliance, customer experience, and commercial scalability Online Pharmacy Operations The ideal candidate will have experience within GLP-1/weight management, digital health, online pharmacy and telemedicine environments. Experience within digital healthcare and/or GLP-1 prescribing environments Previous leadership experience managing remote clinical teams Strong understanding of KPI management, workforce planning, and operational performance Exposure to GPhC inspections and governance audits Generous holiday allowance Flexible hybrid working Professional development budget Wellness allowance Private medical and additional health-related benefits MacBook and home working setup provided This role is Hybrid with frequent travel to the headquarters in Blackburn. Referral Scheme Compass Associates offer a £500 voucher referral bonus for successful recommendations – if you know someone suitable, please get in touch.