Reception Supervisor

Reception Supervisor – Malmaison (Permanent Contract, £13.48 per hour, 40 hours per week, Edinburgh – St Andrews Square)

Responsibilities

• Lead the front desk team as the first and last point of contact for guests.
• Set the tone for the guest experience and ensure all operations run smoothly.
• Ensure guests receive exceptional service and leave satisfied.
• Identify opportunities to enhance the guest experience.
• Act as the face of the hotel.

Qualifications

• High standards of service and professionalism.
• Love for people and making guests smile daily.

Benefits

• Competitive hourly wage.
• Access to hotel amenities and employee discounts.
• Internal development and progression opportunities – potential path to HOD roles.

We are an equal opportunities employer.