Accounts & Operations Coordinator

About Us

WildBounds is a Bristol-based DTC retailer specialising in outdoor and lifestyle gear and apparel – a carefully curated edit of the best products for people who live adventurously.

Housed & Harnessed is our sister business – a UK distribution company representing a portfolio of outdoor and lifestyle brands including Matador, Nomadix, Sunski, Crazy Creek and others.

This role sits across both businesses.

The Role

At its core this is a hands-on accounts role covering both businesses, and it's yours to run.

Is this the role you are looking for If so read on for more details, and make sure to apply today.

Most of the work sits with WildBounds – supplier invoices, payments, payroll, pension and Xero. It's a practical, day-to-day role rather than a strategic one: we're not looking for a finance director, we're looking for someone dependable to take responsibility and ownership of accounts.

Alongside accounts, you'll work with our forwarders in managing inbound freight for the Housed & Harnessed portfolio of about a dozen suppliers. You'll also handle the practical running of the office.

There is no finance team above or below you – you'll work directly with the Managing Director and our external accountant. That means real independence, and the scope to set up how things are done. This is a great opportunity for someone who is organised, commercially curious, and takes pride in doing things properly.

This is a full-time position, based at our Bristol office and reports directly to the Managing Director. Premises address is 13 Liberty Industrial Park, South Liberty Lane, Bristol, BS3 2SU.

Key Responsibilities

• Log supplier invoices and check them against what we received – keeping our records reconciled against supplier statements so nothing gets missed or paid twice
• Raise invoice issues with suppliers, and see those queries through to resolution
• Pay invoices on time across our three facilities – choosing the right one for each (payments above a threshold are released by a director)
• Process monthly salaries and freelancer payments
• Manage our NEST pension scheme, including submitting and paying the monthly contribution schedules
• Explain and code transactions in Xero
• For Housed & Harnessed, arrange inbound shipments with our freight forwarders, including requesting quotes, providing instructions and documentation, and tracking progress through to delivery
• Open, sort and action incoming post, and handle the general administrative bits that keep a small business running

Requirements

Essential

• Solid experience managing supplier invoices and payments end to end in a small business or SME
• Confident with Xero, and genuinely good with spreadsheets
• Detail-oriented – you notice when a number is wrong and you care enough to chase it
• Comfortable querying invoices with suppliers and holding a position politely but firmly
• Able to manage and prioritise their workload without close supervision
• Strong written communication skills – you'll be dealing with suppliers and forwarders daily
• Supremely organised with a meticulous attention to detail, particularly when managing data, documents, and follow-ups
• A creative problem solver – resourceful and pragmatic when faced with challenges
• Meets the highest standards of integrity and professionalism

Desirable

• AAT Level 3 or above, qualified xwzovoh or studying (we'll support study for the right person)
• Payroll experience, and familiarity with NEST or another workplace pension scheme
• Experience with imports, freight forwarders, customs documentation or commercial invoices
• Experience working across more than one legal entity
• Exposure to a product or e-commerce business, and an understanding of stock
• A genuine interest in the outdoors and an outdoor lifestyle

What we’re offering

• Competitive salary of £30,000 - £34,000 depending on experience
• Hybrid working arrangement – 3 days/week in our Bristol office (from 2nd month of employment)
• Performance-related bonus
• Annual performance and pay review
• Pension scheme including 3% employer contribution
• 25 days paid holiday (plus the 8 UK bank holidays)
• 40% staff discount
• The chance to work with some of the most exciting names in outdoor and lifestyle gear
• A collaborative, close-knit team based in Bristol
• Real opportunity to grow and develop with the business as we scale
• Cycle to work scheme
• Statutory Maternity, Paternity and Sick Pay