Digital Giving Officer

Digital Giving Officer

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

London

The Organisation

Our client is a faith-based charity.

They seek to positively impact the lives of all members of society.

They are now looking for a Digital Giving Officer to join them on a full-time, permanent basis.

The Benefits

- Salary of £36,000 per annum

- 23 days’ annual leave + bank holidays

- Pension scheme for eligible employees – 5% paid by the employer

- Salary exchange (salary sacrifice) for pension

- Enhanced maternity, paternity and adoption pay

- Employee Assistance Programme

- Life assurance/Death in Service benefit

- Cycle to work scheme

- Vouchers for free eye tests and £50 towards the cost of glasses

- Reward Gateway scheme offering discounts on a wide range of products and services

This is an exciting opportunity for a digitally minded individual with experience handling financial information to join our client's forward-thinking organisation.

You’ll have the chance to work at the forefront of digital giving, playing a vital role in innovative fundraising initiatives that are transforming the future of faith-based giving across the UK.

What’s more, you will discover a comprehensive rewards package designed to make you feel valued, supported and empowered both in and outside of work.

So, if you want to help drive the future of digital giving, read on and apply today!

The Role

As a Digital Giving Officer, you will support the growth and development of digital and contactless giving across the organisation.

Acting as the subject-matter expert for digital giving, you will support the rollout, administration and ongoing management of contactless giving systems, helping faith-based local groups maximise fundraising opportunities.

You will act as the main point of contact for enquiries, co-ordinating the purchasing, installation and setup of contactless devices, while delivering training and guidance on digital fundraising technology, trends and best practices.

Additionally, you will:

- Support onboarding, including account creation and setup

- Manage the digital giving support desk and respond to enquiries

- Maintain digital giving pages, templates and user resources

- Create written, digital and video support materials

- Build relationships with suppliers and negotiate service levels

- Support wider fundraising initiatives and grant applications

About You

To be considered as a Digital Giving Officer, you will need:

- Experience handling financial information and confidential data appropriately

- A good understanding of digital technology, including websites, apps and devices

- An awareness of GDPR and data protection within a fundraising environment

- Strong organisational and time-management skills with excellent attention to detail

- Strong communication and interpersonal skills

- The ability to work independently and collaboratively within a team

Please note, this role will involve travelling regularly to multiple locations and working occasional weekends and evenings.

Closing date: 05/06/2026 at midday.

Other organisations may call this role Digital Fundraising Officer, Fundraising Officer, Digital Support Officer, Fundraising Systems Officer, Fundraising Co-ordinator, or Supporter Engagement Officer.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to take the next step in your career as a Digital Giving Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. xwzovoh The services advertised by Webrecruit are those of an Employment Agency.