Account Manager - Sales

Account Manager
Location: Cambridge
Salary: £30,000 depending on experience + uncapped commission
Hours: Monday to Friday, 8:30am–5:00pm
This is an opportunity for someone with experience in account management, internal sales to join a growing business, develop an existing customer portfolio and earn uncapped commission.
The Role
You'll manage and develop an existing portfolio of customer accounts, building strong relationships and identifying opportunities to increase sales across the company's range of products and services.
Working within the office-based sales team, you'll take a proactive approach to contacting customers, following up enquiries and delivering excellent customer service.
Key Responsibilities
Manage and grow an existing portfolio of customer accounts.

Build and maintain strong, long-term customer relationships.

Identify opportunities to upsell and cross-sell products and services.

Proactively contact existing customers to maximise sales opportunities.

Follow up enquiries, leads and previous customer conversations.

Provide accurate product information and support customers throughout the sales process.

Maintain accurate customer records and activity within the CRM system.

Work closely with the wider sales team to develop effective sales strategies.

Achieve daily, weekly and monthly sales targets.

Deliver excellent customer service to support retention and account growth.

What We're Looking For
Previous experience in account management, internal sales, telesales or a similar customer-focused sales role.

Strong communication and relationship-building skills.

Confidence in negotiating, handling objections and closing sales.

A proactive, organised approach and the ability to manage your own workload.

A track record of working towards and achieving sales targets.

Confidence using CRM systems and Microsoft Office.

A positive attitude, resilience and motivation to succeed.

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