Registered Hospital Manager (HIW Registered Person)

Job summarySeren Gobaith is a newly commissioned, state-of-the-art 62-bedded mental health hospital in Rhyl, North Wales. The hospital comprises five specialist wards: an 8-bedded Low Secure Unit (Male), two 11-bedded Locked Rehabilitation wards (Male and Female), and two 16-bedded Acute Admission wards (Male and Female).The Registered Hospital Manager is the Healthcare Inspectorate Wales (HIW) Registered Person and is accountable for the day-to-day operational, clinical, and regulatory leadership of the hospital. You will lead a multi-disciplinary workforce of approximately 100 staff, ensuring the delivery of high-quality, recovery-focused, person-centred care that meets and exceeds the Independent Health Care (Wales) Regulations 2011, National Minimum Standards, and all relevant Welsh legislation.You will be the visible, values-driven leader who sets the culture of the organisation, champions the Welsh language and Active Offer principle, and ensures every patient receives dignified, therapeutic care rooted in recovery and responsible risk-taking.Main duties of the jobMain Duties of the job: Serve as the HIW Registered Manager, maintaining full compliance with the Independent Health Care (Wales) Regulations 2011 and National Minimum Standards Lead, inspire and develop a skilled workforce across nursing, support, administration and ancillary teams Embed robust clinical governance, safeguarding, quality assurance and risk management frameworks Oversee a flexible staffing model supporting five wards including Low Secure, Acute Care, Locked and rehabilitation environments Champion the Active Offer principle ensuring Welsh language services are proactively available Manage budgets, rosters and resource allocation efficiently Act as the primary point of contact for HIW, commissioners, families and external stakeholders Drive continuous improvement through audit, patient feedback and staff developmentAbout usAbout UsSeren Gobaith is an independent mental health hospital in the coastal town of Rhyl, delivering specialist inpatient care across five wards for individuals who are informal patients and those detained under the Mental Health Act 1983. Regulated by Healthcare Inspectorate Wales (HIW), we are building a reputation as a centre of excellence in recovery-focused, evidence-based care that respects the language, culture, and identity of the Welsh community.We champion the Active Offer principle, ensuring Welsh-speaking patients receive care in their language of choice wherever possible.We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.All roles are subject to a successful enhanced Disclosure and Barring Service (DBS) check and satisfactory references. Seren Gobaith will cover the cost of the DBS check.We kindly request that recruitment agencies do not contact us regarding this vacancy.DetailsDate posted25 August 2026Pay schemeOtherSalary Depending on experience ContractPermanentWorking pattern Full-time Reference numberE0510-26-0002Job locations64 Brighton RoadRHYLDenbighshireLL18 3HNUnited KingdomJob descriptionJob responsibilities1. Regulatory and HIW Compliance Act as the HIW Registered Person, maintaining full compliance with the Independent Health Care (Wales) Regulations 2011, National Minimum Standards, and all conditions of registration. Ensure the hospital is inspection-ready at all times and lead preparations for, and responses to, HIW inspections, including the development and timely completion of action plans. Maintain the Statement of Purpose and ensure all services are delivered in accordance with the registered purposes. Ensure robust systems are in place for the notification of incidents, deaths, and other notifiable events to HIW within statutory timescales.2. Clinical Leadership and Governance Provide visible clinical and professional leadership across all five wards, ensuring care is safe, effective, person-centred, and recovery focused. Ensure all patients have up-to-date, individualised Care and Treatment Plans (CTP) that meet the requirements of the Mental Health (Wales) Measure 2010 and associated regulations. Lead the clinical governance framework, including clinical audit, incident investigation, root cause analysis, and the development of learning and improvement plans. Ensure robust risk management systems, including the maintenance of the hospital risk register and escalation of significant risks to the Responsible Individual. Oversee the implementation of evidence-based therapeutic interventions and ensure the hospital maintains a culture of least restrictive practice and positive risk-taking. Chair or participate in weekly Multi-Disciplinary Team meetings, CTP reviews, Care Programme Approach (CPA) meetings, and Mental Health Review Tribunals as required.3. Welsh Language and Cultural Requirements Champion the Active Offer principle, ensuring that Welsh-speaking patients and their families are proactively offered services in Welsh without having to request them. Ensure compliance with the Welsh Language Standards (No. 1) Regulations 2015 and the hospital's Welsh Language Policy. Work with the Provider to develop and implement a Welsh Language Skills Strategy, including recruitment, training, and workforce planning to increase Welsh language capacity. Ensure all patient-facing documentation, signage, and communication materials are available bilingually in accordance with Welsh Language Standards.4. Financial and Resource Management Manage the hospital budget, ensuring financial viability while maintaining safe staffing levels and high-quality care. Develop and deliver robust business plans and service development proposals in line with the strategic direction of the Provider. Ensure accurate and timely recharging for placements, enhanced observations, and additional services. Provide weekly Key Performance Indicator data and financial reports to the Provider as required. Optimise the use of resources, minimising reliance on agency staff through effective recruitment, retention, and workforce planning.5. Human Resources and Workforce Development Provide strong, visible, and motivational leadership to all staff groups, acting as a role model for the values of the organisation. Lead recruitment and retention initiatives to attract and retain high-calibre staff, including the development of a positive workplace culture. Ensure all staff receive regular supervision, annual appraisals, and have Personal Development Plans in place. Manage performance, absence, and disciplinary matters in accordance with hospital policies and employment legislation. Ensure all professional staff maintain valid registration with the NMC, HCPC, or other relevant regulator and support revalidation processes. Oversee the delivery of a comprehensive mandatory and statutory training programme for all staff.6. Mental Health Act and Mental Capacity Ensure full compliance with the Mental Health Act 1983 (as amended), the Mental Health (Wales) Measure 2010, and the Mental Capacity Act 2005, including the Deprivation of Liberty Safeguards (DoLS) where applicable. Maintain up-to-date knowledge of the Mental Health Act Code of Practice for Wales (2016) and ensure all staff are trained and competent in its application. Act as the hospital's lead for Mental Health Act administration, ensuring statutory documentation is accurate, timely, and compliant.7. Policies, Procedures and Service Development Lead the development, review, and implementation of hospital policies and procedures, ensuring they remain up to date with national guidance, legislation, and best practice. Ensure all policies are equality impact assessed and available bilingually where required. Contribute to the strategic development of the hospital, identifying opportunities for service improvement and innovation.8. On-Call, Business Continuity and Out-of-Hours Participate in the hospital's on-call rota, providing senior management cover out of hours. Ensure robust business continuity plans are in place, regularly tested, and updated, including arrangements for severe weather and other emergencies. Be prepared to attend site out of hours to support staff and maintain safe service delivery during unplanned absences or incidents. Job description Job responsibilities1. Regulatory and HIW Compliance Act as the HIW Registered Person, maintaining full compliance with the Independent Health Care (Wales) Regulations 2011, National Minimum Standards, and all conditions of registration. Ensure the hospital is inspection-ready at all times and lead preparations for, and responses to, HIW inspections, including the development and timely completion of action plans. Maintain the Statement of Purpose and ensure all services are delivered in accordance with the registered purposes. Ensure robust systems are in place for the notification of incidents, deaths, and other notifiable events to HIW within statutory timescales.2. Clinical Leadership and Governance Provide visible clinical and professional leadership across all five wards, ensuring care is safe, effective, person-centred, and recovery focused. Ensure all patients have up-to-date, individualised Care and Treatment Plans (CTP) that meet the requirements of the Mental Health (Wales) Measure 2010 and associated regulations. Lead the clinical governance framework, including clinical audit, incident investigation, root cause analysis, and the development of learning and improvement plans. Ensure robust risk management systems, including the maintenance of the hospital risk register and escalation of significant risks to the Responsible Individual. Oversee the implementation of evidence-based therapeutic interventions and ensure the hospital maintains a culture of least restrictive practice and positive risk-taking. Chair or participate in weekly Multi-Disciplinary Team meetings, CTP reviews, Care Programme Approach (CPA) meetings, and Mental Health Review Tribunals as required.3. Welsh Language and Cultural Requirements Champion the Active Offer principle, ensuring that Welsh-speaking patients and their families are proactively offered services in Welsh without having to request them. Ensure compliance with the Welsh Language Standards (No. 1) Regulations 2015 and the hospital's Welsh Language Policy. Work with the Provider to develop and implement a Welsh Language Skills Strategy, including recruitment, training, and workforce planning to increase Welsh language capacity. Ensure all patient-facing documentation, signage, and communication materials are available bilingually in accordance with Welsh Language Standards.4. Financial and Resource Management Manage the hospital budget, ensuring financial viability while maintaining safe staffing levels and high-quality care. Develop and deliver robust business plans and service development proposals in line with the strategic direction of the Provider. Ensure accurate and timely recharging for placements, enhanced observations, and additional services. Provide weekly Key Performance Indicator data and financial reports to the Provider as required. Optimise the use of resources, minimising reliance on agency staff through effective recruitment, retention, and workforce planning.5. Human Resources and Workforce Development Provide strong, visible, and motivational leadership to all staff groups, acting as a role model for the values of the organisation. Lead recruitment and retention initiatives to attract and retain high-calibre staff, including the development of a positive workplace culture. Ensure all staff receive regular supervision, annual appraisals, and have Personal Development Plans in place. Manage performance, absence, and disciplinary matters in accordance with hospital policies and employment legislation. Ensure all professional staff maintain valid registration with the NMC, HCPC, or other relevant regulator and support revalidation processes. Oversee the delivery of a comprehensive mandatory and statutory training programme for all staff.6. Mental Health Act and Mental Capacity Ensure full compliance with the Mental Health Act 1983 (as amended), the Mental Health (Wales) Measure 2010, and the Mental Capacity Act 2005, including the Deprivation of Liberty Safeguards (DoLS) where applicable. Maintain up-to-date knowledge of the Mental Health Act Code of Practice for Wales (2016) and ensure all staff are trained and competent in its application. Act as the hospital's lead for Mental Health Act administration, ensuring statutory documentation is accurate, timely, and compliant.7. Policies, Procedures and Service Development Lead the development, review, and implementation of hospital policies and procedures, ensuring they remain up to date with national guidance, legislation, and best practice. Ensure all policies are equality impact assessed and available bilingually where required. Contribute to the strategic development of the hospital, identifying opportunities for service improvement and innovation.8. On-Call, Business Continuity and Out-of-Hours Participate in the hospital's on-call rota, providing senior management cover out of hours. Ensure robust business continuity plans are in place, regularly tested, and updated, including arrangements for severe weather and other emergencies. Be prepared to attend site out of hours to support staff and maintain safe service delivery during unplanned absences or incidents.Person Specification Qualifications Essential- Current professional registration with the NMC, HCPC, or Social Work Wales.- Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or a willingness to achieve this qualification within an agreed timescale.- Substantial post-registration experience in mental health inpatient or acute settings, with demonstrable experience at a senior leadership level.- Proven experience of leading and managing regulated health or social care services, with previous HIW registration experience highly desirable.- Thorough working knowledge of the Independent Health Care (Wales) Regulations 2011, National Minimum Standards, and HIW inspection frameworks.- Strong financial, operational, and people-management skills, with experience of managing budgets and workforce planning.- Excellent communication, interpersonal, and leadership skills, with the ability to inspire and motivate a large multi-disciplinary team.- Demonstrable commitment to the Active Offer principle and Welsh language services.- Full understanding of the Mental Health Act 1983, Mental Health (Wales) Measure 2010, and Mental Capacity Act 2005.-Enhanced DBS clearance (or willingness to obtain prior to commencement).Desirable- Experience of developing new services or leading significant service improvement programmes.- Welsh language skills (or a clear commitment to develop Welsh language skills).- Management or leadership qualification at Level 7 or equivalent (e.g., MSc, MBA, or Postgraduate Diploma).- Previous experience of supporting or leading HIW inspections and regulatory processes.- Experience of working within Low Secure or locked rehabilitation environments. Person Specification Qualifications Essential- Current professional registration with the NMC, HCPC, or Social Work Wales.- Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or a willingness to achieve this qualification within an agreed timescale.- Substantial post-registration experience in mental health inpatient or acute settings, with demonstrable experience at a senior leadership level.- Proven experience of leading and managing regulated health or social care services, with previous HIW registration experience highly desirable.- Thorough working knowledge of the Independent Health Care (Wales) Regulations 2011, National Minimum Standards, and HIW inspection frameworks.- Strong financial, operational, and people-management skills, with experience of managing budgets and workforce planning.- Excellent communication, interpersonal, and leadership skills, with the ability to inspire and motivate a large multi-disciplinary team.- Demonstrable commitment to the Active Offer principle and Welsh language services.- Full understanding of the Mental Health Act 1983, Mental Health (Wales) Measure 2010, and Mental Capacity Act 2005.-Enhanced DBS clearance (or willingness to obtain prior to commencement).Desirable- Experience of developing new services or leading significant service improvement programmes.- Welsh language skills (or a clear commitment to develop Welsh language skills).- Management or leadership qualification at Level 7 or equivalent (e.g., MSc, MBA, or Postgraduate Diploma).- Previous experience of supporting or leading HIW inspections and regulatory processes.- Experience of working within Low Secure or locked rehabilitation environments.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameSeren Gobaith Independent Hospital (Ty Melyn Limited)Address64 Brighton RoadRHYLDenbighshireLL18 3HNUnited KingdomEmployer's websiteEmployer detailsEmployer nameSeren Gobaith Independent Hospital (Ty Melyn Limited)Address64 Brighton RoadRHYLDenbighshireLL18 3HNUnited KingdomEmployer's website