Application Support Specialist

Application Support Specialist Bournemouth with hybrid working options Salary circa £40,000 - £45,000 Application Support, QA Test, Software DeliveryAn exciting opportunity has arisen for an Application Support Specialist to join a growing technology-focused team. This role is ideal for someone with a strong background in software testing, application support and problem solving who enjoys working in a collaborative and fast-paced environment. Key Responsibilities Support and maintain business-critical web applications Perform manual testing of applications using test cases and checklists Log, track, and manage software defects through to resolution Assist with troubleshooting and issue investigation Produce and maintain technical documentation Work closely with internal teams to improve system performance and user experience Support continuous improvement initiatives and contribute to process enhancementsEssential Skills & Experience 2 years' commercial software QA experience within a web-based environment 2 years' experience in manual application testing Experience with defect tracking and bug management processes Strong technical documentation skills with excellent written English Good working knowledge of: Microsoft Excel (including formulas, pivot tables, and charts) Microsoft Word Microsoft PowerPoint Strong attention to detail and analytical thinking Excellent problem-solving abilities Effective time management and prioritisation skills Strong written and verbal communication skills Ability to learn quickly and adapt to changing prioritiesDesirable Skills Experience or knowledge in any of the following would be advantageous: Power BI API testing Automated testing SQL Business analysis and workflow/process design Data analysis Project management End-user training Development methodologies and tools including: DevOps Scrum Lean ThinkingPersonal Attributes Proactive and organised approach Ability to work independently and as part of a team Strong communication and stakeholder engagement skills Enthusiastic with a willingness to develop new skills Able to manage multiple priorities effectivelyIf you would like to join a supportive and collaborative team with exposure to a variety of technologies, career development and learning opportunities please give me a call on (phone number removed) or email Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy