About the role
ServiceNow Technical Architect
Employment Type: Contract
Start: ASAP (June/July 2026)
Location: West Sussex, UK (Hybrid)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership .
Role – We are seeking an experienced ServiceNow Technical Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow transformation programmes. You will act as the technical authority for the ServiceNow platform, defining scalable architecture, driving best practices, and ensuring solutions align with business objectives and enterprise standards. Define and maintain enterprise-wide ServiceNow architecture strategies.
Design scalable, secure, and future-ready ServiceNow solutions.
Provide architectural oversight across implementation and enhancement programmes.
Platform Delivery & Transformation
Lead implementation and optimisation across:
Financial Planning
Establish data governance, lifecycle management, and configuration management standards.
Drive adoption of AI, Predictive Intelligence, workflow automation, and low-code/no-code capabilities.
Ensure compliance with security, audit, and regulatory requirements.
Proven experience delivering enterprise-scale ServiceNow transformation programmes.
ServiceNow Platform Architecture
Integrated Risk Management (IRM)
Experience designing scalable, governed ServiceNow solutions within complex enterprise environments.
Configuration Management
Experience working within architecture governance frameworks and large transformation programmes.
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