Senior Pensions Administrator

Location: Belfast

Grade: Consultant

Employment Type: Permanent (Hybrid)

Key Responsibilities

• Training of other team members
• Assisting less experienced team members
• Checking and authorising other team members’ work
• Meeting deadlines
• Calculation and payment of scheme benefits in accordance with the Rules
• Maintenance of membership records and other documentation
• Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements
• Project work as directed by Team Leader or Manager
• Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties
• Provision of technical information both verbally and in writing
• Compliance with ISO and AAF accreditations
• Completing updates to the database to ensure that records are accurately maintained
• Dealing confidently with member enquiries by phone, email, and letter
• Providing general support to the Administration team/manager
• Ensuring that work is prioritised correctly so that target dates are met

Essential - Your Profile

• Previous experience within a similar role dealing with DB schemes
• Experience within the pensions’ industry
• Able to demonstrate ownership, responsibility, and accountability for self
• Be organised, methodical and logical in approach to delegated responsibilities
• Able to assist with developing a culture of high standards, excellent quality and customer responsiveness
• Able to develop administrators and administrative processes
• Be well organised and be a point of reference for knowledge
• Able to plan and then be flexible with that plan
• Be proactive, having drive and commitment
• Able to communicate effectively
• Has a can-do attitude and takes pride in work
• Pays attention to detail
• Computer literate in the use of MS Office products, such as Excel and Word

Qualifications

• Strong Maths and English GCSE or equivalent qualification - minimum grade B/6 or equivalent

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

Equal Opportunity Statement

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.