Sales Support Administrator

Sales Support / Customer Support / Administration / telecom
Overview
Our client is seeking an organised and proactive Sales Support Administrator to join their dynamic sales team.
This role will play a vital part in supporting the telecommunications / telcoms Business Development and Sales teams by managing data, coordinating administration, and ensuring a smooth onboarding process for customers.
You’ll act as a central point of contact between internal teams, suppliers, and clients — helping drive efficiency, accuracy, and professionalism throughout the sales cycle.
Key Responsibilities as the sales support administrator
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Maintain and update the CRM system (HubSpot)
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Develop a strong understanding of the organisation’s internal processes and products
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Support the Business Development and Sales teams throughout the sales process
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Build and nurture relationships with internal teams, suppliers, and clients
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Track client progress through the sales pipeline
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Resolve issues and queries related to new client applications efficiently and professionally
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Assist with document preparation, reporting, and ad-hoc administrative tasks
Experience & Skills Required for the sales administrator position
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CRM experience (HubSpot, or similar)
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Atleast 12 months experience in administration, sales support and telecomunications / telcoms / broadband.
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Excellent written and verbal communication skills
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Strong attention to detail and accuracy
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Highly organised with the ability to manage multiple tasks and deadlines
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Proficient in Microsoft Office (especially Excel, Word, and Outlook); experience with mail merges
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Confident telephone manner and professional communication style
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Ability to work both independently and as part of a team
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Positive, proactive, and “can-do” attitude
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Desire to learn and develop within the company
Benefits for the sales support administrator post
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Be part of a growing, forward-thinking company
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Opportunity to work alongside a supportive, collaborative team
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Gain valuable exposure to the full sales cycle and customer journey
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Receive in-depth training and professional development