Strategic Service Delivery Lead

Screened
Jersey Marine, Wales
Posted 5 days ago
Apply Now

About the role

ECS Resource Group Ltd is seeking a Service Delivery Manager to be the primary contact for assigned customers, ensuring contractual commitments are met while identifying opportunities for service and revenue enhancement.

This customer-facing role requires collaboration across teams to manage relationships, deliver clear reporting, monitor KPIs and SLAs, and drive improvements. ITIL V4 Foundation is essential; familiarity with ITSM tools such as ServiceNow and strong MS Office skills are expected.

#J-18808-Ljbffr

About this listing

Screened by Joboru

This role passed our automated spam and quality filters and was active in our feed when last checked. Joboru is an aggregator — here is how we screen listings. If anything looks off, tell us.