Hospitality Operations Leader — Guest Experience & Growth

Balmoral Arms

ScreenedFull Time

Ballater, Scotland

Posted 4 days ago

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About the role

Crerar Hotels is seeking an Operations Manager for Balmoral Arms Hotels in Scotland. This role oversees all departmental operations to ensure the hotel runs smoothly, requiring prior senior management experience in a quality hotel and strong PMS/POS system knowledge.

The position is full-time with weekend shifts, working closely with the General Manager to deliver the hotel vision, manage budgets, and drive guest satisfaction through staff training and upselling.

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