Buy to Let Officer

BCMGlobal Mortgage Services is seeking a Buy to Let Officer to join our Servicing team in Ipswich.

You will be responsible for the day-to-day servicing of Buy to Let loan portfolios on behalf of a range of clients including banks, specialist lenders, and private equity funds. The role involves managing a mix of complex servicing activity and standard post-completion requests, ensuring all work is completed accurately and within Service Level Agreements (SLAs), internal procedures, and regulatory requirements.

Key Responsibilities

• Manage complex servicing tasks including product switches, lease variations, and changes to company structure or directors
• Process loan servicing requests accurately and within SLA targets
• Handle customer and third-party enquiries professionally and efficiently
• Review exception reports and risk alerts (e.g. Company Watch) and take appropriate action
• Maintain accurate loan and customer records in line with regulatory standards
• Calculate and process financial transactions within servicing systems
• Liaise with internal teams, clients, and external stakeholders
• Support workload management and team operations
• Identify and suggest process improvements
• Support junior team members where required

About You

• Experience in financial services, mortgage, or loan servicing
• Strong attention to detail and accuracy
• Excellent communication and organisational skills
• Ability to manage workload and meet deadlines
• Comfortable working in a fast-paced, process-driven environment
• Able to interpret contractual or financial information

Desirable: Buy to Let or specialist lending experience and knowledge of UK mortgage structures.

Why Apply?

This is a great opportunity to join a supportive and growing team within BCMGlobal, working on a varied portfolio of Buy to Let servicing activity and developing specialist industry knowledge.