Helpdesk Administrator

An established and growing Services business is seeking a reliable and organised Helpdesk Administrator to join its Operational Support Team in Farnham. This is an excellent opportunity for someone looking to build a career within administration, customer service, facilities management, or operational support. Working within a friendly and supportive team, you will assist with the day-to-day management of work orders, document control, data entry, scheduling, and general administrative duties across a variety of commercial and public sector contracts within a service management environment. Key Responsibilities * Managing and updating work orders and job records * Accurate data entry and maintenance of company systems * Document control and administration support * Liaising with clients, suppliers, subcontractors and operational teams * Monitoring and processing information within agreed timescales * Supporting the Helpdesk function with day-to-day administration * Maintaining accurate records and compliance documentation About You * Strong organisational and administrative skills * Excellent attention to detail * Confident using Microsoft Office and computer systems * Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people. * A team player who ejoys and contributes to a friendly, collaborative environment. * Able to prioritise workload in a fast-paced environment * Positive attitude and willingness to learn * Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous Desirable Experience * Administration or customer service background * Experience with CRM, CAFM, Helpdesk or work order systems * Document control or scheduling experience * Microsoft Outlook, Excel and Word proficiency Training & Development Full training will be provided. The company offers ongoing development, mentoring and genuine opportunities for career progression within a long-established and growing business. Additional Information * Office-based role in Farnham * Successful candidates may be required to undergo security screening * Excellent long-term career prospects * Supportive team environment with very low staff turnover If you have not received a call within 5 working days unfortunately on this occassion your application has not been successful