Alliances/Strategic Account Manager

What You Will Do

As an Alliances / Strategic Account Manager , you will play a key role in driving growth across Johnson Controls' portfolio by developing and managing strategic partnerships and key customer relationships. Based in Letchworth , you will work closely with internal sales, business development, product, and operational teams to identify new opportunities, strengthen partner engagement, and deliver long-term revenue growth. This is a customer-facing role requiring regular travel across the UK and a hybrid working approach.

What We Offer

• Competitive salary plus bonus plan
• 25 days holiday plus bank holidays
• Private healthcare
• Pension scheme
• Life assurance
• Employee Assistance Programme
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products and services
• Ongoing training and career development opportunities
• Supportive, collaborative and safety-driven culture

How You Will Do It

• Develop and execute strategic account and alliance plans to achieve revenue and growth targets.
• Build and maintain strong relationships with key partners, consultants, distributors and end-user stakeholders.
• Identify new business opportunities within existing accounts and partner networks.
• Collaborate with sales, marketing and operational teams to drive joint business initiatives.
• Lead partner engagement activities, business reviews and strategic planning sessions.
• Support the development of account forecasts, pipeline management and sales reporting.
• Negotiate commercial agreements and partnership frameworks in line with company policies.
• Monitor market trends, competitor activity and customer requirements to identify growth opportunities.
• Deliver presentations, solution proposals and executive-level business reviews.
• Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.
• Maintain accurate records and opportunities within CRM systems.
• Represent Johnson Controls at customer meetings, industry events and trade exhibitions.

What We Are Looking For

Required

• Proven experience in Strategic Account Management, Alliance Management or Business Development.
• Demonstrable success in achieving revenue growth and business objectives.
• Strong relationship-building and stakeholder management skills.
• Experience managing complex customer or partner engagements.
• Excellent commercial, negotiation and presentation skills.
• Ability to analyse market trends and convert opportunities into business outcomes.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency with CRM systems and Microsoft 365 applications.
• Full UK driving licence and willingness to travel regularly.

Beneficial

• Experience within the building technologies, security, fire, HVAC or smart buildings sectors.
• Knowledge of partner channel management and indirect sales models.
• Experience working with consultants, system integrators or large enterprise customers.
• Degree qualification in Business, Engineering or a related discipline.
• Understanding of strategic planning, contract management and commercial frameworks.

Summary

• Location: Letchworth-Hertfordshire-United Kingdom
• Type: Full time