Hiring: Customer Relationship Management Executive

Job Description Customer Service Executive\n

Location

Crawley (Hybrid Working) Salary: Competitive + Excellent

Benefits

The Opportunity\n Are you passionate about delivering outstanding customer service? Do you enjoy helping customers, solving problems and making a real difference with every interaction? \n We're looking for Customer Service Executives to join a highly regarded organisation where you'll play a key role in supporting customers throughout their journey. The Role\n As a Customer Service Executive, you'll provide exceptional support to customers, ensuring every interaction is professional, helpful and tailored to individual needs. \n You'll handle a variety of enquiries across multiple communication channels while working closely with colleagues to deliver the highest levels of customer service and meet key service standards. n \n \n \n Handling customer enquiries via telephone, email, webchat and written correspondence. \n Working collaboratively with colleagues to achieve team and service objectives. \n Ensuring all customer interactions are handled accurately and in line with regulatory and service standards. \n Supporting continuous improvements to customer service processes. \n \n \nAbout You\n We're looking for individuals who genuinely enjoy helping customers and take pride in delivering a first-class service. \n You'll ideally have: \n \n Previous customer service experience within a regulated environment. \n \n \nWhat's On Offer\n \n \n \n Competitive salary. \n Generous pension scheme. \n Healthcare and wellbeing support. \n Life assurance and income protection benefits. \n Hybrid working arrangements. \n Generous family-friendly policies. \n Ongoing training, professional development and study support. \n Additional wellbeing and lifestyle benefits. \n Social events and employee engagement activities. \n Clear opportunities for career progression within a growing organisation. \We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. n If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.