Head of Performance Management

Job summaryAre you looking to join an ambitious team in one of the most complex and large NHS Trusts in the UK? Guy's and St Thomas' NHS Foundation and the 'Smart Together' Shared Service is embarking on an exciting transformation journey to develop common systems, processes and procedures and to embrace new ways of working to deliver procurement and efficiency solutions across South East London.We now looking for an individual to join our team within the Performance Excellence function of the Procurement and Supply Chain department.Main duties of the jobThis role is to lead a cross-functional team to promote the performance of our service, overseeing the interface between the procurement and supply chain function and:Clinical and Corporate Divisions through business partnering.Share services through business partneringProject management to deliver sustainable transformation and cost improvements with the department and working across the ICSHigh quality and impactful communicationImproving policy and ensuring complianceOverall, this team will ensure that the function is seen as a trusted partner / advisor to play a key role in supporting our organisation to deliver world class patient care.You will have top class interpersonal, communication, and analytical skills with extensive experience of management within the NHS and strong knowledge of NHS procedures, systems, legislation and policy.The role requires a willingness to contribute a positive and enthusiastic attitude and the applicant must be reliable, pro-active and enjoy working as part of a busy team.About usBe part of an inclusive department with a flexible hybrid working approach and great annual leave offer, fostering a healthy work-life balance.Access to individual development opportunities and mentorship for career progression.Access to a great salary and an NHS pension.Contribute directly to our transformation journey, influencing the future of procurement and supply chain operations.We are looking for someone who has a passion for building trust and accountability within a complex team to ensure the growth and development of our staff and who will positively contribute to the team and the wider Shared Service. You will have excellent communication skills and have the ability to systematically lead complex projects from commencement through to successful completion. You will be a self-starter with an ability to effectively manage you own workload to meet the needs of the Shared Service. We are looking for someone with a can-do, growth mindset who is able to work in a complex and stimulating environment. You will be an integral part of a senior leadership team who will transform the service in the coming years.DetailsDate posted16 September 2026Pay schemeAgenda for changeBandBand 8cSalary
88,250 to 100,355 a year
per annum
ContractPermanentWorking pattern

Full-time

Reference number196-SMT1847DJob locationsProcurement and Supply Chain200 Great Dover StreetLondonSE1 4YBUnited KingdomJob descriptionJob responsibilitiesA full Job Description and Personal Specification should be downloaded.Smart Together is a shared procurement and supply chain service hosted by Guys and St Thomas NHS Foundation Trust, one of the leading hospitals in the country and serve the hospitals across south east London. Smart Together currently provides its services to GSTT and 3 other NHS Trusts, namely, Lewisham & Greenwich NHS Trust, Oxleas NHS Foundation Trust and South London & Maudsley NHS Foundation Trust.
Job description
Job responsibilitiesA full Job Description and Personal Specification should be downloaded.Smart Together is a shared procurement and supply chain service hosted by Guys and St Thomas NHS Foundation Trust, one of the leading hospitals in the country and serve the hospitals across south east London. Smart Together currently provides its services to GSTT and 3 other NHS Trusts, namely, Lewisham & Greenwich NHS Trust, Oxleas NHS Foundation Trust and South London & Maudsley NHS Foundation Trust.Person Specification
Education and Qualifications
EssentialExperience in business management, procurement or supply chain.Relevant management, leadership, analytics, performance, or project management qualifications.DesirableRelevant Masters degree or equivalentEvidence of continuing professional development.
Experience
EssentialSignificant senior-level experience leading performance management functions, service improvement, transformation, and change programmes.Experience developing and implementing performance frameworks, KPIs, and dashboards.Experience providing performance reports and insights to Boards, Executives, and senior stakeholders.Experience managing teams and developing staff performance.
Knowledge
EssentialStrong understanding of NHS performance management and governance.Knowledge of performance reporting methodologies and benchmarking.Highly developed knowledge of NHS procurement regulations and policies.
Skills & Abilities
EssentialAdvanced analytical and problem-solving skills.Ability to interpret complex data and present clear recommendations.Ability to influence senior stakeholders and drive accountability.
Leadership
EssentialEvidence of leading multidisciplinary teams.Ability to build relationships across organisational boundaries.Experience delivering results through others and managing performance issues.
Person Specification

Education and Qualifications
EssentialExperience in business management, procurement or supply chain.Relevant management, leadership, analytics, performance, or project management qualifications.DesirableRelevant Masters degree or equivalentEvidence of continuing professional development.
Experience
EssentialSignificant senior-level experience leading performance management functions, service improvement, transformation, and change programmes.Experience developing and implementing performance frameworks, KPIs, and dashboards.Experience providing performance reports and insights to Boards, Executives, and senior stakeholders.Experience managing teams and developing staff performance.
Knowledge
EssentialStrong understanding of NHS performance management and governance.Knowledge of performance reporting methodologies and benchmarking.Highly developed knowledge of NHS procurement regulations and policies.
Skills & Abilities
EssentialAdvanced analytical and problem-solving skills.Ability to interpret complex data and present clear recommendations.Ability to influence senior stakeholders and drive accountability.
Leadership
EssentialEvidence of leading multidisciplinary teams.Ability to build relationships across organisational boundaries.Experience delivering results through others and managing performance issues.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).Employer detailsEmployer nameGuy's and St Thomas' NHS Foundation TrustAddressProcurement and Supply Chain200 Great Dover StreetLondonSE1 4YBUnited KingdomEmployer's websiteEmployer detailsEmployer nameGuy's and St Thomas' NHS Foundation TrustAddressProcurement and Supply Chain200 Great Dover StreetLondonSE1 4YBUnited KingdomEmployer's website