Hotel Receptionist

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Saltmoore
ScreenedFull Time
Whitby
Posted 2 weeks ago
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About the role

About Saltmoore......

Nestled between the wild North Sea and the heather-draped moors, our name Saltmoore serves as a literal and evocative reflection of these two distinct yet harmoniously intertwined landscapes. The 19th century estate has been completely reimagined, redefining luxury hospitality. Saltmoore is a wellness-led sanctuary, providing guests with a sense of place. A place where we embrace the passing of time, and let the wild tide lead the way.

Following our successful opening year, and with the business expanding as we prepare for the season, we are excited to announce that we are looking for enthusiastic and dedicated individuals to join our team. Part time and full time positions are available - please contact us to discuss your availability.

About you and the Hotel Receptionist role

  • Welcome guests warmly and complete check-in and check-out procedures efficiently
  • Provide information about hotel facilities, services, and local attractions
  • Handle guest enquiries, requests, and complaints promptly and professionally
  • Ensure high standards of customer service are delivered at all times
  • Manage room bookings via phone, email, and online systems
  • Process cancellations, amendments, and group bookings accurately...

About this listing

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