Order Processor / Administrator

Sales Administrator – Windows & Doors Location: Cardiff Salary: Up to £30,000 DOE Hours: Full-time, Permanent | Monday to Friday Chase Taylor Recruitment are currently working with a well-established home improvement supplier who are looking to recruit an experienced Sales Administrator to join their team in Cardiff. This is an excellent opportunity for someone with experience within the window and door industry who enjoys a varied role involving customer support, quotation preparation, order processing, and administration. Key Responsibilities: * Preparing and issuing customer quotations. * Processing orders accurately and efficiently. * Liaising with suppliers regarding orders, lead times, and deliveries. * Supporting customers with product enquiries and providing updates on orders. * Maintaining accurate records and updating internal systems. * Assisting the wider sales and operations teams with administrative support. * Handling incoming calls and emails professionally and efficiently. * Ensuring a high level of customer service is delivered at all times. Candidate Requirements: * Previous experience within the windows, doors, glazing, or home improvement sector. * Strong administration and organisational skills. * Experience processing orders and preparing quotations. * Excellent communication and customer service abilities. * High attention to detail and accuracy. * Ability to manage multiple tasks and work effectively within a team. * Experience using industry software such as Window Designer, Business Micros, LogiKal, or similar systems would be advantageous. The Company Offers: * Competitive salary package. * Company pension scheme. * Life assurance. * Healthcare and wellbeing support. * Company sick pay scheme. * Cycle to Work scheme. * Generous annual leave allowance with additional entitlement based on service. * Stable and supportive working environment with opportunities for development. If you have experience within the window and door industry and are looking for your next opportunity in a busy and rewarding administrative role, we'd like to hear from you