Service Desk Engineer

Service Desk Engineer – Hull £27,000 - £30,000 + Excellent benefits   A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. You will have a track record of providing IT support for network, software, system and hardware issues, escalating where required.   You will be joining an established IT team, acting as the first point of contact for all things IT and contributing to the smooth running of a networks, systems and hardware. You will have strong troubleshooting, problem-solving and customer service skills as well as the ability to adapt to evolving technologies and contribute to process improvements. This role will be primarily based in central Hull.   Package: Up to £30,000 basic DOE Progression and career development opportunities Life Insurance, generous holiday entitlement, Health and wellbeing programme, health cash plans + dozens more. Potential Bonus  Experience required: At least 2 years of relevant IT Support Experience Proven experience working with SLAs Excellent communication and problem-solving skills Microsoft 365 Experience with Networks – VPNs, DNS, Wi-Fi etc Ticketing Systems Entra ID / Active Directory Competent with supporting various hardware  The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance have an excellent benefits package.   Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. The process requires a maximum of two stages with potentially a short technical exercise.   Contact – Millie Ellis   If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.   Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Key words; IT Service Desk Engineer, IT Specialist, Support Analyst - Commutable from Hull, Leeds, York, Grimsby, Scunthorpe, Doncaster, Wakefield, Harrogate, Selby, Scarborough, Malton Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy