Multi-Lingual Inbound Operations Executive
London
£35,000 - £39,000/annum
Posted 1 day ago
About the role
Platinum Travel Recruitment are collaborating exclusively with a fabulous forward thinking DMC based in London now seeking an experienced Multi-Lingual Inbound Operations Executive to join their vibrant & supportive team. French, Spanish, Italian, Portuguese or German language skills are essential.
Exciting role for a travel professional from an inbound travel company seeking career growth with a reputable travel company.
Multi-Lingual Inbound Operations Executive Duties:
* Develop tailor-made package and itineraries and managing of group travel requests.
* Efficiently handle and respond to email requests.
* Negotiating rates with suppliers and checking availability
* Creation of client proposals and following up in native languages either French, Spanish, Italian, Portuguese or German.
* Booking all necessary travel components and services.
* Apply profit mark-ups and provide transparent quotations to customers.
* Preparing and issue invoices, through Tour Plan booking software maintaining accurate financial records.
* Handle rooming lists and prepare client vouchers for all travel services.
* Maintain regular contact with suppliers to ensure smooth coordination
* Working as a team, sharing knowledge and supporting colleagues.
Multi-Lingual Speaking Inbound Operations Executive – Essential Requirements:
* Groups experience within the inbound travel industry is essential
* Happy to work in the office full time – hybrid after probation.
* Research and learn about the UK inbound travel industry as well as the overall tourism market and the B2B travel agency and tour operator concepts.
* Advanced Microsoft Office proficiency (Outlook, Excel, PowerPoint, Word).
* Ability to quickly learn new software and stay current with new updates.
* Understanding of Profit Margins and Markup Percentages.
* Highly accurate data entry abilities, especially when entering prices and margins.
* Excellent written and verbal English and one European language (required) Must be fluent in either French, Spanish, Italian, Portuguese or German.
* Strong negotiation skills to satisfy customer needs.
Multi-Lingual Inbound Operations Executive – Benefits:
* Lucrative salary
* Career progression
* Sick pay
* Travel perks
* Supportive team
* Hybrid after probation
* Varied role
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