Account Manager

ACCOUNT MANAGER:

We are seeking a talented Creative Account Manager to lead client relationships and manage integrated marketing campaigns across various channels, including ATL, BTL, POS, e-commerce, OOH, and events. The role involves briefing creative teams, overseeing project delivery, and ensuring high standards of quality and accuracy. This is a fast-paced, dynamic position ideal for someone who excels in client service, project management, and nurturing long-term account partnerships.

• Proactively challenging creative briefs and, where appropriate, leading clients in the development of campaign briefs and strategy
• Planning and briefing projects as requested by the client, taking full responsibility for service delivery
• Ensuring a consistent high level of service is provided by the wider account and agency team, including the creation, presentation and rationale of briefs to the client
• Attending client briefing meetings as and when required, offering advice and support
• Working with the Group Account Director to identify ideas for improvements, reviewing in-store activations where possible
• Maintaining and managing a weekly work in progress schedule (WIP) and weekly update
• Managing system-driven invoicing, obtaining purchase order numbers for all jobs
• Supporting client and internal teams with any post-campaign follow-ups, issue resolution, etc
• Working with the Group Account Director to create any required business or client reporting or forecasting

• 2 - 3 years print agency experience
• Holding a degree in Marketing, Advertising or Communications is preferred
• Demonstrating strong project management skills, comfortable working with critical paths and managing expectations and risk
• Possessing excellent interpersonal and communication skills
• Prioritising work effectively to meet client needs
• Showing high levels of accuracy and attention to detail
• Having experience in business or project reporting
• Displaying good IT literacy

• 25 days holidays + Bank Holidays
• Pension after completion of probation
• Access to the Reward Gateway discounts programme
• Access to the Health Assured Employee Assistance Programme
• An agency's Summer party and a Christmas party