Experienced ICT Technician

Job Description

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Experienced ICT Technician – North London – £34–37K + Excellent Benefits

The Headlines:

• £34,000 – £37,000 (dependent on experience)

• Full-time, 40 hours per week (Mon–Fri, 9am–5pm)

• Free lunch during term time

• 26 days holiday + bank holidays

• 15% Contributory pension + life assurance

• Access to on-site gym facilities

• Cycle to Work scheme

• Local free parking / close to underground network in Barnet / North Camden area

• Ongoing CPD and training support

The Opportunity

An independent all through school is looking for a 2nd Line IT Technician to join a small, high-performing IT team supporting a 1200 end point modern, well-funded technical environment.

This is an excellent opportunity for an IT Engineer who enjoys a broad, hands-on role across infrastructure, end-user support, and cloud services in a uniquely casual environment.

Technology Environment

You’ll have good experience in most of these technologies and the ability to pick up the other:

• Microsoft 365, Google Workspace, SCCM, CoPilot, MDM & Cloud AV

• Active Directory, DNS, DHCP, Windows server and Hyper V

• Physical + virtual infrastructure

• Firewall & safeguarding appliances

The Role

• Provide 1st & 2nd line support to staff and students

• Support and maintain desktop, mobile, AV and print environments

• Assist with server, network, and cloud platform support

• Work with third-party providers on escalations and projects

• Help deliver upgrades, installations, and deployments

• Manage tickets, SLAs, and user requests in a structured xwzovoh helpdesk environment

What We’re Looking For

• 3+ years in a user-facing IT support role (education experience very beneficial)

• Strong Windows OS, M365 and hardware troubleshooting skills

• Working knowledge of networking fundamentals

• Exposure to Mac/iOS and Windows Server (desirable)

• Exceptional communication skills and a proactive mindset

If you’re a technically curious support professional, looking to broaden your infrastructure and cloud exposure in a well-resourced environment, we’d love to hear from you.