Pensions Administrator

Key Responsibilities Manage Pension Plans: Oversee the administration of various pension plans, to ensure they are compliant with regulations and organisational policies. Record Maintenance: Maintain accurate records of contributions, benefits, and plan changes. Client Communication: Serve as a point of contact for clients, providing guidance and information regarding pension-related inquiries. Process Applications: Review and process retirement applications, ensuring all necessary documentation is complete and accurate. Reporting: Prepare and submit required reports to clients/advisors and regulatory bodies. Qualifications Experience: Relevant experience in pension administration (2 to 4 years minimum). Skills * Strong knowledge of pension schemes and regulations * Excellent attention to detail and accuracy in data entry and calculations * Proficient in using pension administration software and Microsoft Office Suite * Effective communication skills to liaise with clients, colleagues, and external stakeholders * Ability to prioritize and manage multiple tasks within deadlines * Problem-solving and analytical skills to resolve complex pension queries * Strong organizational skills to maintain accurate records and documentation * Understanding of financial and numerical concepts for pension calculations * Ability to work independently and as part of a team in a fast-paced environment * Commitment to maintaining confidentiality and data protection standards Day-to-day tasks As a pensions administrator you will: * answer customer queries by email, phone or letter * use a computer system to check and update records * calculate the amount of money people will receive * process money paid towards a person's pension * transfer benefits from one pension to another * arrange the payment of pensions * keep up to date with pension and tax laws * Supporting Investment and insurance administration