IT Support Engineer

Job Description

Please make sure you read the following details carefully before making any applications.

IT Support Engineer

Redhill, Surrey

Great progression and benefits

Are you a technically curious problem-solver who loves helping people? Do you want to build a career working across some of the most interesting technology out there — cloud, connectivity, cybersecurity, and more? This could be the role for you.

We're recruiting on behalf of a well-established managed services provider who is looking for a Service Engineer to join their busy support desk. This is a fantastic opportunity for someone with around a year's helpdesk experience who wants to grow their technical knowledge in a supportive, fast-paced environment.

What you'll be doing: You'll be first-line technical support for a portfolio of business clients — picking up calls and tickets, diagnosing issues, and seeing them through to resolution. You'll work across desktop, servers, connectivity, email, VoIP, and more — no two days are the same.

What we're looking for:

• ~1 year's helpdesk or IT support experience
• Solid Windows desktop troubleshooting
• Some exposure to networking — VPN, firewalls, WiFi
• A friendly, professional manner with clients
• Willingness to learn and a can-do attitude — the technical depth can be developed

What's on offer:

• £26,500–£28,500 salary
• Exposure to a wide range of technologies across a diverse client base
• A supportive team and genuine progression opportunities
• The chance to work for a business that truly values its people

If you're ready to take your IT career to the next level, apply now or get in touch for a confidential chat.

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