2nd Line Engineer

We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange (Apply online only) administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact (phone number removed) or send your CV to (url removed). Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy