Quality Officer

Position

We are seeking a proactive and detail‑driven Quality Officer to play a central role in upholding UHI North, West and Hebrides’ commitment to excellence. This position is critical to maintaining and enhancing the high-quality learning experience we deliver across the college and will be based at our UHI North, West and Hebrides campuses in Fort William or Thurso.

Responsibilities

As Quality Officer, you will lead the development, implementation, and continual review of quality assurance and enhancement policies, procedures, and processes. You’ll ensure our systems remain robust, current, and aligned with sector expectations.

What You’ll Do

• Coordinate the effective flow of information between college teams and awarding bodies, ensuring full compliance with auditable quality assurance standards.
• Support staff in meeting quality requirements and preparing for external review activities.
• Lead the organisation of external examinations, ensuring a smooth, consistent, and professional experience for learners and colleagues.

Why Join Us

This is an exciting opportunity for someone who is passionate about quality, thrives on collaboration, and enjoys making a meaningful impact. You’ll be at the heart of supporting educational excellence and continuous improvement across the college

Qualifications, Experience and Skills

The suitable candidates will hold a relevant qualification in the subject area – at minimum HNC or have Quality Assurance and Enhancement prior knowledge. Along with previous experience of working in a busy office environment. A level of Gaelic ability would be advantageous to your application.

Benefits of working for us

• 45 days annual leave per year (pro rata for part-time staff)
• Local Government Pension Scheme (Highland Council)
• 10% Membership Discount at Highlife Highland
• Occupational sick pay scheme and family friendly leave provisions
• Staff Support and Employee Assistance Programmes
• Employment Benefits Scheme including lifestyle savings and Cycle to Work Scheme