Account Manager - Hybrid Remote

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. Serve as the main point of contact for assigned partner accounts Build trusted, consultative relationships with key accounts and stakeholders Grow the Zopa Auto Finance programme by developing new accounts within your network Lead regular business reviews with partners to evaluate performance and opportunities Monitor key account metrics such as volume, credit quality, and pricing Maintain accurate records and insights in Salesforce Collaborate across the sales team to identify growth opportunities Help shape the Auto Ops team by contributing industry knowledge Host webinars and training workshops for partners Work closely with the Commercial Team to support the Auto Partner Success strategy You bring a strong network of dealers from your experience in the auto finance industry You have experience in account management and understand auto trade language and processes You’re an empathetic and confident communicator, committed to delivering seamless service You’re skilled in stakeholder management and comfortable working with people at all levels You hold a full UK Driving Licence (with fewer than 6 points) Please note this role will be based "remotely" but will require regular travel to clients around the North East. #Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.   Diversity Statement Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.