Chief Customer Disruption & Governance

easyJet Airline Company PLC

ScreenedHybrid

Luton

Posted 4 days ago

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About the role

easyJet seeks a Head of Governance & Customer Disruption to lead disruption management and governance across Network Control. You will oversee customer communications, hotel and transport logistics, and minimise EU261 exposure while driving cost-effective practices.

Based in Luton with hybrid working, the role leads ~65 colleagues, shaping the future of Network Control through continuous improvement and senior stakeholder collaboration.

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