Ocean Import Operator

Ocean Import Operator
Location: Northwich, Cheshire
Salary: £28,000-£40,000 depending on experience

Are you an experienced Ocean Import Operator looking for your next opportunity with a company that values good customer service, commercial awareness and taking ownership?

We're looking for someone with a solid background in sea freight imports to manage shipments from initial enquiry through to final delivery. This is a hands-on role where you'll be trusted to keep operations running smoothly, build strong customer relationships and ensure shipments are handled efficiently and profitably.

What's on offer?

Salary of £28,000-£40,000, depending on experience

Monday to Friday, 8:30am-5:00pm

25 days' annual leave plus bank holidays

Hybrid working, with up to two days from home after probation

Company pension scheme

Free on-site parking and EV charging

Casual dress

The role

You'll oversee a varied workload of ocean import shipments, coordinating with customers, overseas partners and UK suppliers to ensure everything runs to plan.

Your responsibilities will include:

Managing FCL and LCL imports from booking and quotation through to final delivery.

Coordinating with overseas agents, shipping lines, hauliers and warehouses.

Arranging customs clearance, transport and delivery requirements.

Keeping customers informed and resolving queries or delays proactively.

Monitoring shipment costs, checking supplier invoices and raising accurate sales invoices.

Maintaining control of job files, documentation and shipment profitability.

Managing demurrage, detention and unexpected operational issues.

Ensuring import documentation and customs procedures meet UK regulatory requirements.

What we're looking for

At least two years' experience in ocean freight operations, specifically handling ocean imports.

A good understanding of FCL and LCL import procedures.

Strong organisational skills and the ability to manage multiple shipments simultaneously.

Commercial awareness, including job costing, invoicing and margin control.

Confident communication skills and a customer-focused approach.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy