Payroll & HR Coordinator

Payroll & HR Coordinator * Primary Location: Chester, Cheshire, United Kingdom * Department: Business Support Main Purpose of Role: We're hiring a motivated, detail-oriented HR & Payroll Coordinator to deliver accurate, compliant payroll and provide high-quality HR administrative support across the employee lifecycle. The role is pivotal in ensuring a seamless employee experience, acting as a key point of contact for payroll and HR queries while supporting the effective use of our HR systems. We're looking for someone intuitive, welcoming, and passionate about delivering a first-class service, building strong relationships across the business, and contributing positively to the overall success of the HR function. Key Responsibilities: Payroll & Compliance - Own and manage the end-to-end payroll process through our new HRIS, Dayforce - Act as the first point of contact for payroll queries - Input, validate and reconcile payroll data (hours, allowances, deductions, absence) - Perform payroll validation checks, ensuring deadlines are consistently met - Maintain accurate payroll records, documentation, and audit trails - Ensure compliance with payroll legislation and internal controls - Produce and submit statutory HMRC reports - Prepare and submit P11D returns and Class 1A NIC calculations - Process P46 notifications (where applicable) - Maintain records in line with statutory retention requirements HR Administration - Deliver HR administration across the employee lifecycle, including: - Recruitment support (advertising, interview coordination) - Offer packs, contracts, and onboarding documentation - Employee correspondence (probation, salary reviews, leavers) - Maintain employee records in line with GDPR and Right to Work compliance - Support HR meetings, including minute taking for disciplinary and grievance hearings - Assist with onboarding, inductions, and training coordination - Act as the Dayforce system expert, supporting users and resolving issues - Produce HR reports and support data requests - Contribute to system improvements, testing, and upgrades Essential Skills: - Proven experience in payroll processing, with strong knowledge of UK payroll legislation and HMRC requirements - Experience using HR/payroll systems (Dayforce or similar) - Ability to work in a fast-paced environment, managing a high-volume workload while maintaining accuracy - Strong organisational skills with the ability to prioritise and meet deadlines under pressure - High level of attention to detail, particularly when handling payroll data - Excellent communication skills with a customer-focused approach to employee queries - Ability to manage confidential and sensitive information with discretion - Experience supporting HR administration across the employee lifecycle - Proficient in Microsoft Office, particularly Excel for data handling and reporting Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave