Product Auditor

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!The RoleThe Product Auditor is responsible for independently assessing completed motorcycles against defined quality standards, engineering specifications and customer expectations. Acting as the final quality gate within the manufacturing process, you will conduct detailed product audits, identify defects and quality concerns, and work collaboratively with Production, Manufacturing Engineering and Plant Quality to drive permanent improvements.Using structured auditing techniques and data analysis, you will identify recurring trends, support root cause investigations and contribute to continuous improvement initiatives that enhance product quality and customer satisfaction.Duties/ResponsibilitiesConduct detailed end-of-line and in-process product audits on completed motorcyclesVerify product conformity against engineering specifications, build standards and quality requirementsAssess vehicle appearance, fit and finish, workmanship, functionality and overall customer presentationIdentify cosmetic, dimensional, functional and assembly defectsRaise quality concerns through the appropriate escalation process and ensure issues are accurately documentedRecord audit findings using quality management systems and maintain accurate audit recordsAnalyse audit data to identify recurring defects, trends and opportunities for improvementSupport root cause investigations using structured problem-solving methodologiesWork closely with Production, Manufacturing Engineering, Supplier Quality and Plant Quality teams to eliminate repeat issuesVerify the effectiveness of corrective actions through follow-up auditsParticipate in layered process audits, quality reviews and continuous improvement activitiesSupport new model introductions and production readiness activities by auditing pilot and pre-production buildsEnsure compliance with Norton Motorcycles quality standards, engineering specifications and recognised automotive quality systemsPromote a culture of quality excellence and customer focus throughout manufacturingSkills/ExperienceEssentialExperience within Product Quality, Vehicle Quality, Manufacturing Quality or Final Inspection in an automotive or motorcycle manufacturing environmentStrong understanding of manufacturing processes and vehicle assemblyExperience carrying out product or vehicle auditsAbility to interpret engineering drawings and manufacturing specificationsExcellent attention to detail with the ability to identify cosmetic and functional defectsStrong analytical and problem-solving skillsExperience recording quality data and producing clear audit reportsConfident communicator with the ability to work collaboratively across multiple departmentsGood Microsoft Office skills, particularly ExcelDesirableExperience within an automotive OEM or premium manufacturing environmentKnowledge of IATF 16949 and ISO 9001 Quality Management SystemsExperience using structured problem-solving techniques such as 8D, 5 Why and IshikawaFamiliarity with AIAG Core ToolsKnowledge of GD&T (Geometric Dimensioning & Tolerancing)Experience using quality management systems and ERP software such as SAPInternal Quality Auditor qualificationSix Sigma Green Belt or equivalent Continuous Improvement qualificationRewards of working for Norton:We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:Competitive salary package that recognises your skills and experience33 days of holiday (inc. Bank Hols) to relax and rechargeGenerous pension scheme that sets you up for the future, with access to personalised advice.Private Medical Insurance and a Cash Back Programme to keep you feeling your bestLife insurance (4x salary) because we've got your back no matter whatFREE fruit, got to have your five-a-day!WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programmeExperience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!A diverse and international team that brings together different perspectives, backgrounds, and experiences.Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!Want to go green? You can enjoy free electric bicycle hirePlus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.Join us and see for yourself!PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS