Product Support Lead: Senior Technician

Bangor University is inviting applications for a Product Support Senior Technician within the Digital Solutions team. The post supports a wide range of university business systems and devices, providing second-line IT support and user contact via Teams or in person.

Strong communication and analytical skills are essential, with the ability to work independently and in a team. The role requires 2 AS Levels or 1 A level or NVQ level 4 in a relevant subject or equivalent experience, and IT