Head Dental Receptionist

About the Role We are recruiting on behalf of a beautiful, fully private dental practice based in South West London. This is a wonderful opportunity for an experienced Dental Receptionist looking to take the next step in their career. As Head Dental Receptionist you will be the first face patients see and the heartbeat of the front desk, delivering an exceptional patient experience whilst naturally leading and supporting your reception team. Key Responsibilities * Welcome patients and visitors, creating a warm and professional first impression * Manage a busy appointment diary with accuracy and efficiency * Handle incoming calls, emails and patient queries with confidence and care * Coordinate with the clinical team to ensure smooth day to day patient flow * Process payments and manage financial transactions * Maintain accurate patient records using practice management software * Support and guide the reception team on a day to day basis * Contribute to a positive and well-organised front of house environment What We're Looking For * Previous experience in a dental reception role * A confident and friendly telephone manner * Strong diary management and organisational skills * Comfortable with IT and practice management systems * A natural team player who leads by example * Someone who takes pride in delivering an outstanding patient experience What We Offer * £15.50 per hour, dependent on experience * 40 hours per week * A stunning, fully private practice with premium facilities * Dedicated staff lockers and a lovely outdoor break area * An incredibly supportive Principal Dentist and Practice Manager * A team that genuinely looks after one another Apply now and we will be in touch with further details