Microsoft office specialist

Alfa Laval UK&I is looking for a Commercial Excellence SpecialistEvery day, we get opportunities to make a positive impact - on our colleagues, partners, customers, and society. Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping. The position / About the Job:Owns the Alfa Laval's awareness-to-lead-to-order process. Local point of contact in the global community for CRM-related topics and local ambassador of Alfa Laval's data quality efforts. Ensures that all customer data is activated in the most relevant ways to craft commercial strategies with the goal of increasing business generation. Plan and execute commercial support activities based on marketing plan priorities.Responsible for engaging local organization on the key CRM processes (lead, opportunity, contact and account mgmt.)Collects and prioritizes local CRM needs to support the Lead-to-Cash development.Collects and prioritizes local needs in terms of data visualization.Ensure the continuous progress on our data quality journey according to local and global requirements.Translates customer and commercial data into insights to support decision making and support the sales companyTransformation.Local champion for the Customer Experience process, ensuring the customer feedback process runs smoothly and the datagenerated is translated into local strategic initiatives to improve customer experience.Champion supporting our segmentation efforts and ensuring local progress.Leader for all Commercial Excellence related priorities and activities: design, activation and follow through.Contributor to Commercial Excellence cluster and/or global initiatives.Knowledge and SkillsGood knowledge of IT ecosystem (CRM, ERPs etc.)Ability to translate data into actionable insights to support strategic decisions.Proactive personality and excellent communication skillsAdvanced in stakeholder managementAdvanced general business knowledgeConnect marketing and sales in the customer journeyFunnel management knowledgeCustomer experience managementCustomer segmentationSales management experience within a B2B environmentStrong business acumen to support market insights gathering would be considered a bonusCore Competences and Expected Behaviours:Able to quickly understand the core of a problem and focus on the most important aspects.Challenges self and others to reach higher levels of performance in ways that triggers personal growth.Dares to address low performance, and to hold self and others accountable for their actions.Holiday entitlement of 25 days + Bank holidaysSimply Health - Health cash plan available to enter worth over 2500 annuallyLife Assurance - 4X annual salary when you remain in the pensionTraining and Career Development potentialCycle to work schemeTech scheme benefitOur commitment to integrity We care about diversity, inclusion, and equity in our recruitment processes. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory. For more information, please contact  Reece Watmore, Talent Acquisition Partner, reece.LI-RW1SummaryLocation: CamberleyType: Full time