About the role
Hotel General Manager
Cornwall
JWR is recruiting an experienced General Manager to lead a prestigious hotel in a stunning riverside setting in Cornwall.
With an established reputation, loyal guests and a dedicated team, the hotel is entering an exciting period of investment and development. Plans include a new spa, scheduled to open in spring/summer 2028, strengthening its position as a luxury leisure and wellness destination.
This is an opportunity for a commercially astute, hands-on hotel leader to drive current performance while helping shape the property's future.
The Package
Salary up to £75,000
Bonus
Service charge
Opportunity to lead the hotel through significant investment and development
Great Company Benefits
The Opportunity
Take responsibility for the hotel's operation across accommodation, food and beverage, spa and leisure.
Deliver exceptional guest experiences through visible leadership and consistently high standards.
Recruit, develop and retain a motivated team, building confident and accountable departmental leaders.
Drive revenue, profitability and effective management of budgets, payroll and operating costs.
Maximise opportunities across bedrooms, dining, spa, leisure and guest experiences.
Work closely with group Operations, Sales, Marketing, Revenue and Finance teams.
Support preparations for the planned spa opening, ensuring the team, operation and guest journey are ready.
Oversee property standards, maintenance priorities, compliance and operational controls.
About You
An experienced General Manager with a strong background in full-service hotels.
A visible, approachable leader who enjoys engaging with guests and supporting the team.
Commercially confident, with a proven ability to manage financial performance.
Passionate about developing people and delivering outstanding hospitality.
Calm, practical and confident leading through change.
Experience of hotel investment, refurbishment or development would be particularly valuable.
Exposure to luxury leisure, spa or wellness operations would be advantageous.
To find out more about this General Manager opportunity, contact JWR for a confidential discussion or apply with your CV.
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