Planner/Scheduler/Coordinator

Planner/Scheduler/Coordinator Maidstone | £26,000 - £27,000 Huntress is recruiting a Planner/Scheduler/Coordinator to join our client's Planning, Scheduling & Dispatch department in Maidstone. You'll join a busy, fast-paced team coordinating field-based operatives across the UK. This is a great opportunity for someone who's organised, quick-thinking, and comfortable working to deadlines - full training provided, with genuine scope to develop within the department. Please note: this role operates on a rotating shift pattern, so you'll need to be flexible and comfortable working shifts. What you'll be doing: Scheduling responsive and planned appointments for field-based operatives, using multiple works management systems Liaising with and directing field-based operatives to keep jobs on track Monitoring response times and SLAs, and understanding the difference between planned and responsive works Spotting early warning signs of risk to response times and escalating promptlyWhat we're looking for: Strong problem-solving skills - someone who thinks on their feet Confident with MS Office and comfortable picking up new systems Customer service experience and a target-driven mindset are a plus (this is not a call centre role) Accurate, efficient data input skillsIf you're organised, resilient under pressure, and want a role with real variety, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK