Streetworks Coordinator

Streetworks Planner
Location: Apsley, Hemel Hempstead
Type: Permanent, Full-time, Monday – Friday, 45hrs per week
Role set up: Onsite for training, Hybrid after (3 days onsite, 2 days WFH)
Project Partners are now recruiting for an experienced Planner, Co-Ordinator or Administrator to come and join the Streetworks team at our client’s head office in Hemel Hempstead.
Are you experienced in streetworks or permits? Have you previously worked within Utilities? Are you proficient in MS Office and general administration and planning duties? If the answer is yes, then we want to hear from you!
The purpose of the role as a Planner is to ensure all works are delivered to the required contract’s program, achieving contractual SLA’s, ensure efficient planning, utilising full workforce. Ensuring that the clients/customers’ expectations are met by delivering a first-class service.
Job Responsibilities:
* Liaise with teams, supervisors and operatives providing accurate information, job details to enable work to be carried out.
* Monitor backlogs AA/IP to ensure contractual priorities are met.
* Ensure all jobs are planned and coordinated so they run as efficiently as possible.
* Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements.
* Apply/submit and track requests for Bus/Parking suspensions
* Submit and track requests for switch out etc
* Monitor and respond to permit updates (PMR's/S74's/AIV’s/Inspection).
* Deal with all requests from the client promptly, efficiently and courteously and keep the clients and customers updated with progress prior to and throughout and after the works.
* Monitor the progress of all gangs working on the designated contract and update the related company and client systems.
* Resolving any planning queries or issues.
* Holiday or additional cover for planning colleagues when necessary.
* Carry out any other duties appropriate for the role.
* Sharing information with the wider team to support work planning and obtaining and working in accordance with licences and permits as required to deliver the project.
Candidate Requirements:
* Proficient in the use of all Microsoft 365 (Teams, Word, Excel and Outlook)
* Understanding of processes for obtaining Gas/Electric/Line Search/BT Drawings
* Understanding of street works and traffic management requirements
* Street manager/Aurora system experience
* Previous planning experience
* Environmental Awareness
* Customer Service Awareness
* Previous utilities experience is derisible but not essential
Candidate Attributes:
* Keen and tenacious
* Strong verbal and written communication skills.
* Good time management skills and able to work to deadlines
* Can-do attitude