1st Line IT Support – 11683CA2

ContractCrawley, UKPosted 3 weeks ago11683CA2
180 – 200 per dayContract Opportunity – 1st Line IT Support180-195/dayLong term contract potentialWe’re on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems.This role is more than just answering tickets—you’ll be the first point of contact for users, keeping ticket queues under control while also getting involved in small IT projects that add variety to your day.What you’ll be doing day to day:Delivering exceptional customer serviceManaging and resolving 1st line support ticketsKeeping ticket queues organised and on trackTroubleshooting hardware, software and Microsoft 365 issuesSupporting small IT projects and rolloutsWhat we’re looking for:Previous 1st Line or Service Desk experienceExcellent communication and customer service skillsA proactive attitude and strong attention to detailSomeone who enjoys working as part of a busy, supportive teamIf you’re an IT support professional who loves helping people and wants a contract role with a great mix of BAU support and project work, we’d love to hear from you.Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisationWe take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website