About the role
Technical Leader Location: Leicester
Department: Technical
Reports to: Quality Manager
About Europe Snacks
At Europe Snacks, we want to be a great place to work. We do that by making sure our values of Entrepreneurship, Excellence and Care sit at the heart of everything we do. We’re now looking for a Technical Leader to join our Leicester site and help drive food safety, quality, hygiene and compliance performance across the business.
The opportunity
This is a fantastic opportunity for an experienced technical professional who enjoys working in a fast-paced food manufacturing environment and wants to make a genuine impact.
As Technical Leader, you’ll be part of the day-based Technical Team, supporting departmental objectives and site performance targets. You’ll play a key role in maintaining compliance, driving standards, coaching others, supporting investigations and helping to embed continuous improvement across the factory.
Key responsibilities
Food safety, quality and compliance
Support compliance activity across site and help drive corrective actions through to completion
Lead and maintain traceability routine testing
Review and police line paperwork to ensure adherence and completion in real time
Ensure lines are positively released back to production using defined swabbing schemes through QATs
Carry out audits to schedule, including glass and hard plastic, bait box, GMP and internal audits
Ensure site adherence to customer-specific quality assurance standards
Conduct and analyse QA board testing and trending to identify key areas for improvement
Ensure raw materials have approved specifications and packaging film is signed off before launches
Leadership and people
Work across all shifts to ensure employees understand and follow best practice
Coach and mentor QAT and QC staff to improve standards and capability
Educate and promote food safety and technical standards across operational teams
Lead by example on safe working practices and expected behaviours
Build strong relationships with internal stakeholders, customers and auditors
Customer, reporting and issue management
Understand the main issues impacting your area during the previous 24 hours
Report NCRs daily and support closure of actions
Communicate quality or compliance concerns promptly to shift management and the wider management team
Support customer quality control visits and liaise professionally where required
Continuous improvement and problem solving
Take corrective action where product is not meeting specification
Support and lead root cause analysis to prevent repeat issues
Escalate recurring issues appropriately
Be actively involved in continuous improvement projects and quality initiatives
Help develop SOPs, manuals, procedures and defined standards to improve consistency and performance
Hygiene, safety and site standards
Maintain strong food safety and health and safety standards within your area
Ensure PPE is worn correctly at all times
Ensure equipment is cleaned in line with relevant CICs and SOPs and that the QA Lab is kept clean
Drive site hygiene standards, including supporting the creation and training of cleaning cards alongside the Hygiene Supervisor
Take part in weekly GMP audits with Area and Shift Managers
Carry out regular line walks to identify foreign body risks and hygiene improvement opportunities
Support supply and replenishment of chemicals, consumables and waste management to avoid shortages
About you
To be successful in this role, you’ll need to be a credible and proactive technical professional who can build trust, influence others and stay calm under pressure.
You’ll likely have:
Experience in a technical, QA or food safety role within food manufacturing
Good working knowledge of GMP, HACCP, traceability and internal auditing
Experience supporting corrective actions, investigations and root cause analysis
The confidence to challenge standards constructively and hold the line where needed
Strong interpersonal and communication skills
A collaborative approach and the ability to work effectively across departments and shifts
Strong IT skills, including Word, Excel and PowerPoint
Report-writing experience, ideally including technical specifications and complaint investigations
Desirable qualifications
Literacy/Numeracy to National Standard Level 2
Level 3 Food Hygiene
Level 3 HACCP
Train the Trainer qualification
Personal qualities we’re looking for
We’re looking for someone who:
Leads with credibility, maturity and calmness under pressure
Gives timely, constructive feedback and communicates openly
Works collaboratively while knowing when to support, challenge or push back
Is resilient, adaptable and positive about change
Can inspire others through encouragement, support and high standards
Brings energy, initiative and an improvement-focused mindset
Champions equality, diversity and inclusion
Embodies customer focus and follows through on commitments
Is passionate about technical leadership and continuous improvement
Why join us?
This is more than a technical role, it’s an opportunity to influence standards, support people, and help shape the future of quality and food safety on site. You’ll join a values-led business where your contribution matters and where you’ll have the chance to make a visible difference every day.
Please note this role is not with sponsorship.
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