Support Worker

About WESolutions

WESolutions is a global healthcare recruitment consultancy, connecting healthcare professionals with international/domestic career opportunities.

Job Overview

We are seeking Support Workers with hands-on experience supporting individuals with complex needs and behaviours that challenge. The role involves providing person-centred care, managing behavioural escalation safely, and working collaboratively within enhanced staffing arrangements.

Key Responsibilities

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Provide person-centred support in line with individual care plans, risk assessments and Positive Behaviour Support (PBS) plans.

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Recognise behavioural triggers and early warning signs and use appropriate de-escalation techniques.

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Support individuals who may display physical aggression, impulsivity, destructive behaviour or absconding risks.

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Work effectively within enhanced staffing arrangements, including 3:1, 4:1 and 5:1 support.

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Follow safeguarding procedures and least restrictive practice principles.

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Support personal care, daily living activities, medication, meals and community access as required.

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Maintain accurate care records and incident reports.

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Work closely with colleagues and senior staff to maintain safety and consistency of care.

Essential Requirements

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Previous hands-on experience supporting individuals with complex needs and behaviours that challenge.

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Experience in 3:1, 4:1 or 5:1 support packages, or a comparable high-acuity setting.

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Practical experience managing behavioural escalation and physical aggression.

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Strong de-escalation skills and the ability to remain calm under pressure.

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Experience following care plans, risk assessments and behavioural support plans.

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Good teamwork, communication and safeguarding awareness.

Desirable Requirements

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DMI (Dynamis), PMVA or another recognised physical intervention qualification.

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Experience in learning disabilities, autism, acquired brain injury or mental health support.

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Knowledge of PBS, DoLS and restrictive care arrangements.

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Experience with incident reporting and post-incident debriefing